Ask ARIA Co-Pilot Brings High Productivity Gains to Risk and Compliance teams

In this blog, we explore how 4CRisk’a Ask ARIA Co-pilot empowers your teams to get instant, accurate answers to complex compliance, policy and risk questions with unprecedented speed and precision.

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So, just what is an AI co-pilot? Imagine having an AI-powered expert by your side, ready to provide instant support and guidance. That's the power of an AI Co-pilot. Unlike basic chatbots that rely on pre-programmed responses, AI Co-pilots leverage advanced language models and a vast knowledge base to deliver insightful suggestions, expert advice, and comprehensive answers to complex questions. They act as collaborative partners, augmenting your capabilities without taking over decision-making, allowing you to work smarter and faster.

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4CRIsk’s Ask ARIA Co-pilot instantly answers your compliance questions, transforming your policies and procedures into an easily searchable knowledge base. First- and second-line teams gain valuable insights, save up to 90% of research time, and boost the efficacy of the responses while, most importantly, keeping data secure and private within the four walls of your environment.

You can unlock the power of instant compliance expertise with 4CRisk's Ask ARIA Co-pilot, empowering your first- and second-line teams with immediate access to critical information. Ask ARIA goes beyond simple chatbots, providing collaborative assistance, expert advice, and in-depth answers to complex compliance questions. By leveraging this intelligence, your organization can achieve up to a 90% reduction in research time, improve the accuracy and effectiveness of compliance responses, and ensure data security and privacy within your controlled environment.

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Who Should Use Ask ARIA Co-pilot?  You can empower your risk and compliance program with AI-driven efficiency. Front-line teams often face the frustrating challenge of navigating complex policies and procedures to answer critical customer and partner inquiries. This not only leads to wasted time and resources but also exposes potential knowledge gaps within your organization. Imagine instead, having an AI Co-pilot that instantly provides accurate and vetted answers, eliminating delays and empowering your teams to respond with confidence and speed. Gain valuable insights into knowledge gaps and optimize your compliance program for peak performance.

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What kind of questions does Ask ARIA Co-pilot answer?  

Ask ARIA Co-pilot is like an expert guide in risk and compliance, helping you navigate the labyrinth of risk and compliance information, providing guidance and find what you need. Many different teams can unlock a world of instant knowledge with Ask ARIA Co-pilot. Imagine empowering your teams, partners, and even customers with immediate access to the precise information they need, when they need it. No more sifting through endless documents or relying on fragmented knowledge.

Ask ARIA transforms your compliance information – policies, procedures, contracts, and more – into an easily searchable knowledge base. This means faster response times, improved accuracy, and a seamless flow of information across your organization.

With 4CRisk's robust security measures, including role-based access and comprehensive audit trails, you can trust that your sensitive data remains protected while unlocking a new level of efficiency and knowledge sharing.

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Curious about the types of questions Ask ARIA can handle? Here's a glimpse into the diverse range of inquiries our customers are already exploring.

Compliance and Audit

• Perhaps you need an answer or clarification from a policy, procedure or control? Ask ARIA Co-pilot will instantly search your entire document library and give you an answer in seconds, with links to references. ‍
• Do you need to write a new risk or policy statement? Your co-pilot can draft it and ensure it meets your internal standards and the rules, laws and regulations that form part of your rulebook.  ‍
• Do you need to check the design effectiveness of a specific control? Your co-pilot can analyze the control against international standards and provides suggestions for improvements.

Here’s a few more real-world examples of customer questions, demonstrating the breadth and depth of Ask ARIA’s knowledge base.
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Human Resources

• If a departing employee still has access to certain internal resources after their departure, what steps should Human Resources take to ensure access is properly terminated?
• What actions are required from an employee when their employment is terminated, particularly regarding the return of assets and access rights?
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Information Security/Employee Onboarding

• What are the security responsibilities of employees and contractors according to the organization's policies?  
• Can you explain the screening process for prospective employees before they join the organization?
• What are security and privacy guidelines to safeguards customer data?
• If a manager discovers that an employee has violated the Acceptable Use Policy, what steps should be taken according to the disciplinary process?
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IT/Cloud/Security

• What are the standard SLAs for Incident Response and Data Breach that is required from our Cloud Service Providers?
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Regulatory Affairs

• What policy or regulation provides guidance on addressing unauthorized transactions and inquiries on a credit report due to identity theft?
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Risk and Compliance Management

• Am I allowed to approve a loan to a C-risk rated customer in the state of California?
• A customer is asking for a fee waiver. Under what circumstances can I approve this?
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Complaints  

• What is the process for reporting credit and identity theft incidents and correcting the credit report?  
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Using Ask ARIA Co-pilot is simple:

1. Ask ARIA a question in plain language

Navigate the complexities of compliance with confidence. Ask ARIA Co-pilot provides clear, concise answers to your questions about policies, procedures, and laws, all while respecting your role-based access permissions.
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2. Review ARIA’s responses and vote

See the evidence behind the answers. Ask ARIA Co-pilot lets you review source documents and confidence scores, so you can validate the information and make informed decisions.
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3. Continuous Improvement

Unlock powerful data-driven insights. ARIA's dashboards and reports analyze user queries and responses, revealing knowledge gaps and highlighting areas for improvement in your compliance program.

Our first-line team members that support customers, partners and other departments with answers to questions, often found deep within our compliance documents, can now answer more of these questions without searching, by simply using Ask ARIA Co-pilot. This is saving considerable time while fostering trust and confidence with our employees, partners and customers.

• Customer Comment
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What is the Business Case, ROI and tangible value Ask ARIA Co-pilot can bring?

What if I told you that a mid-sized organization of 2,000 employees can save over $2m annually with Ask ARIA Co-pilot – and larger organizations of 10,000 employees or more can save 5m annually?  

Let’s explain how.  

• If 10% of 50,000, (5,000) queries annually result in a clarification loop to the other experts, and it takes on average of one day for that to come back.
• With Ask ARIA Co-pilot, you can assume that you will save at least 90% of the time you would have taken to answer those questions -  4500 days instead of 5000.
• If your average cost of a SME is $500 a day…that’s about $500 saved per query  - or over $2m a year!
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Rolling out to Ask ARIA Co-pilot means your colleagues, partners and especially customers will get the answers they need in minutes, reinforcing their trust in getting the help they address their business needs. Empower your team to make informed decisions with confidence and reclaim those lost hours!
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Can You Summarize the benefits my team can enjoy with Ask ARIA CO-Pilot?

In summary, you can dramatically improve your risk and compliance program second-line queries. With AI, these kinds of outcomes are achievable and table stakes for doing business and thriving as the world transforms through the power of AI.  

• Boost Productivity and Empower Teams: Equip your front-line teams with instant access to the information they need, exactly when they need it. Ask ARIA Co-pilot eliminates time wasted searching for answers, allowing teams to respond to customers and partners with speed and confidence. ‍
• Unleash Your Experts' Potential: Free your subject-matter experts from repetitive queries and empower them to focus on high-value activities that drive strategic growth. Ask ARIA Co-pilot handles the routine questions, allowing your experts to dedicate their time to complex problem-solving and innovation. ‍
• Gain a Deeper Understanding of Your Organization: Identify knowledge gaps and optimize your compliance program with data-driven insights. Ask ARIA Co-pilot analyzes user queries to reveal areas where policies, procedures, or training materials need improvement, leading to a more knowledgeable and effective workforce. ‍
• Cultivate Trust and Transparency: Build stronger relationships with employees, partners, and customers by providing clear, concise, and readily accessible information. Ask ARIA Co-pilot fosters a culture of transparency and compliance, strengthening trust and collaboration across your organization.
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Would you like a walkthrough to see what Ask ARIA Co-pilot can do for your organization?  Contactus@4crisk.ai  or click here to register for a demo.  

About 4CRisk.ai Products: Our AI products use language models specifically trained for risk, compliance and regulatory domains to automate manual, effort-intensive tasks of risk and compliance professionals, providing results in minutes rather than days; up to 50 times faster than manual methods.  

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4CRisk products: Regulatory Research, Compliance Map, Regulatory Change Management and Ask ARIA Co-Pilot are revolutionizing how organizations connect regulations with their business requirements.